Great news and thank you!
We wanted to share with you the fantastic feedback that we have received from the recent GP Patient Survey 2015-2016.
Our practice is in the top 20% of practices across England for overall patient satisfaction.
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over a million people across the UK. The results show how people feel about their GP practice.
The survey results can be found at:https://gp-patient.co.uk/
What this practice does best
85% of respondents find it easy to get through to this surgery by phone
Local (CCG) average: 64% National average: 73%
65% of respondents with a preferred GP usually get to see or speak to that GP
Local (CCG) average: 53% National average: 59%
93% of respondents describe their overall experience of this surgery as good
Local (CCG) average: 82% National average: 85%
Dr Douglas Colvin & Dr Ben Isinkaye
How To Contact Us
37 Ongar Road
Tel: 01992 812961
The surgery telephone lines are open:
Monday 8.00am - 6.30pm
Tuesday 8.00am - 6.30pm
Wednesdays 8.00am - 12.30pm
Thursday 8.00am - 6.30pm
Friday 8.00am - 6.30pm
Please see our Surgery Times page for more details
Out of Hours
Emergency cover is provided between 12.30pm - 6.30pm on a Wednesday by PELC who can be contacted on 0845 075 0494
Between the hours of 6.30pm and 8am and at weekends or Bank Holidays please replace the handset and dial NHS 111 - if you require urgent medical attention.
The surgery is accessible by wheelchair and has disabled toilet facilities.
Health Help Now
Need medical help and advice? Find the right service for your needs with Health help Now. Find out more at http://westessex.healthhelpnow.nhs.uk/ or search on your smartphone app store for Health help Now.