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Communication, feedback, comments and ideas.
Posted on 3 Jan 2020
We will be introducing a Patient Participation Group (PPG) at the surgery. This will be formed by a group of patients registered with the surgery who have no medical training but have an interest in the services provided. The aim of the PPG is to represent patients' views and to work in partnership with the surgery to improve common understanding.
Another way of feeding back your thoughts about the surgery is throught 'The NHS Friends and Family Test'. There are cards that can be completed in the surgery waiting room and there will soon be a way of feeding back using this website. This will allow you to feedback on your recent experience of our service.
The NHS Choices website allows you to feedback anything about your experience at Abridge Surgery.
We always welcome feedback and appreciate the time you take to inform us about any comments you have.